Improvement does not hold without participation and belonging
You can install the best system in the world. If the floor does not feel it is theirs, it lasts exactly as long as your presence does.
Continuous improvement that only lives inside the continuous improvement department dies on its own. The operator who sees the waste every day has nowhere to report it, or reported it once and nobody answered.
What it is forStrengthen commitment and participation by connecting culture, leadership and continuous improvement.
How I run it- Shop floor engagement: improvement gets proposed where it happens.
- A suggestion system that answers, not a complaint box.
- Recognition with clear, public rules.
- Participation measured, not assumed.
Improvement proposed from the floor, and a system that answers when someone proposes it.
How do you measure engagement without an annual survey?
With participation indicators: suggestions received, suggestions answered, response time and percentage implemented. That gets measured monthly, not yearly.
Does this help if we already have a suggestion box?
The box usually exists and the answer is what is missing. That is where I come in. The system breaks when the operator never learns what happened to the idea.
Is this culture work or training?
Culture work, held up by mechanisms. Training alone changes the speech. The mechanism changes the behavior.
What is holding your operation back today?
Tell me the concrete problem. I will tell you whether it is mine to solve or someone else’s, and what I would do first.